Unable to log into UserZoom

Incident Report for UserZoom

Resolved

This incident has been resolved.

Posted Jan 14, 2026 - 10:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2026 - 09:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 14, 2026 - 09:27 UTC

Investigating

We are aware that some users are experiencing issues when trying to log in. Our team is actively looking into this and working to resolve it as quickly as possible. We will share an update as soon as we have more information. Thank you for your patience, and we apologize for the inconvenience.

Posted Jan 14, 2026 - 09:23 UTC

This incident affected: Manage (Login).