All Systems Operational

Manage Operational
Login Operational
User Management Operational
Templates Operational
Study Builder Operational
Recruit Operational
Study Recruitment by UserZoom Operational
Study recruitment by Recruit Your Own Operational
ResearchOps (session calendar) Operational
Emails & Notifications Operational
Collect Operational
Moderated in session experience Operational
Unmoderated research methods Operational
Analysis & Results Operational
Ratios & Responses Operational
Transcripts Operational
Video Player Operational
Data Exports Operational
Participant Experience Operational
Selecting a time to participate Operational
Joining a session Operational
UserZoom Live Android App Operational
UserZoom Live iOS App Operational
UserZoom Surveys Android App Operational
UserZoom Surveys iOS App Operational
Google Chrome extension Operational
Firefox extension Operational
Support & Education Operational
UserZoom Academy Operational
UserZoom HelpCenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - This incident has been resolved.
Feb 3, 12:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 12:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 10:39 UTC
Investigating - We have discovered an issue impacting UserZoom Mobile Studies that contain Video Questions where an error occurs when a participant tries to upload their session
Feb 2, 20:28 UTC
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.