All Systems Operational

Manage Operational
Login ? Operational
User Management ? Operational
Templates Operational
Study Builder ? Operational
Recruit Operational
Study Recruitment by UserZoom ? Operational
Study recruitment by Recruit Your Own ? Operational
ResearchOps (session calendar) ? Operational
Emails & Notifications ? Operational
Collect Operational
Moderated in session experience Operational
Unmoderated research methods Operational
Analysis & Results Operational
Ratios & Responses Operational
Transcripts Operational
Video Player Operational
Data Exports Operational
Participant Experience Operational
Selecting a time to participate ? Operational
Joining a session ? Operational
UserZoom Live Android App ? Operational
UserZoom Live iOS App ? Operational
UserZoom Surveys Android App ? Operational
UserZoom Surveys iOS App ? Operational
Google Chrome extension ? Operational
Firefox extension ? Operational
Support & Education Operational
UserZoom Academy ? Operational
UserZoom HelpCenter ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Data exports failing for generate in the North America region
Resolved - This incident is now resolved and all exports done in the North America region should work as expected. Thank you for your patience and apologize for the incovenience.
Nov 5, 21:23 UTC
Identified - The issue has been identified and we hope to fix the issue really soon. We appreciate your patience and will continue updating in here once we have applied the fix.
Nov 5, 21:08 UTC
Investigating - We are investigating some issues generating exports in the North America region accounts. We will update as soon as we know more about the issue. Thanks for your patience.
Nov 5, 20:24 UTC
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

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