All Systems Operational

Manage Operational
Login Operational
User Management Operational
Templates Operational
Study Builder Operational
Recruit Operational
Study Recruitment by UserZoom Operational
Study recruitment by Recruit Your Own Operational
ResearchOps (session calendar) Operational
Emails & Notifications Operational
Collect Operational
Moderated in session experience Operational
Unmoderated research methods Operational
Analysis & Results Operational
Ratios & Responses Operational
Transcripts Operational
Video Player Operational
Data Exports Operational
Participant Experience Operational
Selecting a time to participate Operational
Joining a session Operational
UserZoom Live Android App Operational
UserZoom Live iOS App Operational
UserZoom Surveys Android App Operational
UserZoom Surveys iOS App Operational
Google Chrome extension Operational
Firefox extension Operational
Support & Education Operational
UserZoom Academy Operational
UserZoom HelpCenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled downtime: November 21st 2026 Nov 21, 2026 07:00-19:00 UTC

On Saturday, November 21, we will be performing an infrastructure upgrade on UserZoom. The platform will be unavailable for up to 12 hours, from 7:00 a.m. to 7:00 p.m. UTC. More information: https://help.usertesting.com/hc/en-us/articles/40190825591965.
Posted on Oct 28, 2026 - 17:59 UTC

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.