All Systems Operational

Manage Operational
Login Operational
User Management Operational
Templates Operational
Study Builder Operational
Recruit Operational
Study Recruitment by UserZoom Operational
Study recruitment by Recruit Your Own Operational
ResearchOps (session calendar) Operational
Emails & Notifications Operational
Collect Operational
Moderated in session experience Operational
Unmoderated research methods Operational
Analysis & Results Operational
Ratios & Responses Operational
Transcripts Operational
Video Player Operational
Data Exports Operational
Participant Experience Operational
Selecting a time to participate Operational
Joining a session Operational
UserZoom Live Android App Operational
UserZoom Live iOS App Operational
UserZoom Surveys Android App Operational
UserZoom Surveys iOS App Operational
Google Chrome extension Operational
Firefox extension Operational
Support & Education Operational
UserZoom Academy Operational
UserZoom HelpCenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 28, 2026

No incidents reported today.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Resolved - This incident has been resolved.
Jul 16, 16:37 UTC
Investigating - In some cases Android 17 users are seeing an error message or a blank white screen when they try to start a UserZoom unmoderated test.
Jul 15, 21:57 UTC
Jul 15, 2026
Jul 14, 2026

No incidents reported.