UserZoom Status

All Systems Operational

Manage Operational

User Management Operational

Templates Operational

Study Builder Operational

Recruit Operational

Study Recruitment by UserZoom Operational

Study recruitment by Recruit Your Own Operational

ResearchOps (session calendar) Operational

Emails & Notifications Operational

Collect Operational

Moderated in session experience Operational

Unmoderated research methods Operational

Analysis & Results Operational

Ratios & Responses Operational

Transcripts Operational

Video Player Operational

Data Exports Operational

Participant Experience Operational

Selecting a time to participate Operational

Joining a session Operational

UserZoom Live Android App Operational

UserZoom Live iOS App Operational

UserZoom Surveys Android App Operational

UserZoom Surveys iOS App Operational

Google Chrome extension Operational

Firefox extension Operational

Support & Education Operational

UserZoom Academy Operational

UserZoom HelpCenter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

Userzoom down

Resolved - This incident has been resolved.
Apr 22, 19:32 UTC

Update - We are continuing to monitor for any further issues.
Apr 22, 19:09 UTC

Monitoring - UZ appears to be back up but we are still monitoring
Apr 22, 19:08 UTC

Investigating - Currently Userzoom appears to be down. We are investigating. Thank you for your patience.
Apr 22, 18:47 UTC

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.